When Charles Toogood started our business in 1957, he laid down solid foundations and principles that have seen the business grow steadily over the years, largely based on a strong ethos of personal service. His son Richard took over the running of the business in 1976 and in more recent years the business has been managed by Richard’s son Peter. The business remains very much a family concern and is proudly independent, without any third party ownership, control or interference.
As independent brokers, we are not tied to any insurance company or other organisation and we are able to provide objective and impartial advice. With over 50 years of experience, we are now one of the most prominent brokers for private and commercial insurances in the south east of England.
A significant part of the company’s growth and development is attributable to recommendations and referrals from existing clients, with whom we look to build long term relationships. Maintaining such relationships is crucial to us and forms a continual focus of our attention. In fact, our service standards lead to exceptionally high levels of client retention, with clients choosing to stay with us year after year.
In other words clients are very much at the centre of our business. We work hard to make sure that we have a thorough understanding of their needs and that they get the best possible service, not just at the new business stage but also at every review and renewal of the policies that we have arranged.
Our core team of staff can provide advice and services relating to:
- Larger commercial insurance risks, including risk analysis and control;
- Small and medium sized businesses;
- Personal insurances including high value homes and more specialist motor insurance.
- Chartered Insurance Brokers;
- Authorised and regulated by the Financial Conduct Authority;